How is technology reshaping the way vets connect with clients and their pets? In this episode, Jack Peploe speaks with Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, about how digital innovation is redefining trust, communication, and pet care delivery. Together they explore what Gen Z’s arrival as the dominant pet-owning generation means for the profession, the importance of responsible data use, and how to ensure technology empowers rather than replaces the vet-client relationship. A must-listen for veterinary professionals looking to navigate the next wave of digital transformation in practice - balancing innovation, compliance, and compassionate care.