The Naming Maze; How Getting Lost in Healthcare Taxonomy and Wayfinding Costs Millions

Dec 18, 2025
11 mins

Episode Description

The complexity of the U.S. healthcare system is magnified by inconsistent, fragmented naming of care locations. Terms such as hospital, medical center, and institute may appear interchangeable, but in practice they introduce confusion, increase the risk of surprise billing, and fuel costly administrative errors. 

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