In this episode of MEF MEF Global Forum 2026, you will hear from Stephanie Lashley, VP Messaging Strategic Alliances & Infrastructure – Bandwidth and Chris Humphris, VP EMEA – Quiq.

The discussion explores how the concept of “conversation” is evolving in a multi-channel world where consumers expect fast, personalised, and secure interactions. It highlights how businesses can use AI to bridge channel flexibility with brand consistency, ensuring a seamless and trusted customer experience across messaging, voice, and chat.