In this episode, we hear from psychologist, coach and expert on feedback, Caroline (Caz) Katz. We hear about the psychological and psychodynamic mechanisms at play when it comes to these kinds of conversations and why so many of us, feedback giver or receiver, feel so fearful of them. We explore some of the practical things you can do to make feedback conversations meaningful and effective. Caz role models warmth, sensitivity, compassion and curiosity throughout this episode and we hope you feel inspired by her insights and ideas.

Ultimately, we hope you feel able to manage with confidence.

Want to get in touch with or work with Caroline? You can visit her website or connect with her on LinkedIn.

Do let us know what you think of this episode and don’t forget to rate, review, and follow so that other managers can benefit too.

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• ⁠Hayley’s HALO Psychology website⁠, featuring 200 free articles, ebooks and other resources.

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This season of Manage with Confidence is brought to you by HALO Psychology.

It has been produced by ⁠Mauro Kenji Serra⁠, ⁠ Kenji Productions⁠.