Email is essential, but it can also suck the life out of you. In this episode, Jen and Michael share their best advice for taming the inbox: write clear subject lines, put your call to action up front, and keep emails short so you reduce the cognitive load on the person reading.

They also discuss a brilliant piece of counterintuitive advice from Dr Jonathan O'Donnell: take longer to reply. Slowing down your responses to non-urgent emails breaks the cycle of constant back-and-forth, and gives everyone a bit of time back in their day.

You can find more great advice here:

• https://hbr.org/2022/08/5-tips-for-writing-professional-emails
• https://www.sunsama.com/blog/how-to-manage-email-overload