What happens when learning isn’t just about performance but about risk, regulation, and real-world consequences?

In this episode, Tom Pape is joined by Carlo Jose (GSK) and Lori Niles to explore how Learning & Development is evolving in high-stakes, highly regulated environments.

The conversation moves beyond traditional programmes to examine the shift from compliance-driven training to capability-led learning and what that means for organisations navigating complexity, scale, and change.

Together, they discuss:

• The tension between compliance and capability
• Why completion metrics don’t equal competence
• How L&D is shifting from content delivery to decision-making capability
• The real impact of AI, personalisation, and new learning models
• What great L&D looks like in the next 3–5 years

This episode reframes L&D as more than a support function — positioning it as a strategic driver of performance, capability, and business outcomes.

🎧 Listen now and rethink what effective learning really looks like.

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