Building Mowie: How a Concierge Service Became an AI Marketing Platform

Dec 11, 2025
1h 7m

Episode Description

Guests

  • Chris O'Connor – CEO, Mowie
  • Jessica Valenzuela – Co-Founder, Mowie

What we cover in this episode

  • How Mowie evolved from a concierge marketing service to an AI-powered platform
  • The "document hierarchy" architecture: how Mowie builds and maintains context about each business
  • Why they moved from structured schemas to loosely structured markdown for intermediate processing
  • Using Simon Sinek's Golden Circle framework to validate early product-market fit
  • How Mowie generates quarterly content calendars and weekly posts across email and social media
  • The three mini-calendars: public events, business-specific events, and recommended campaigns
  • Building traceability so customers can see which context documents influenced their content
  • Using customer approvals, edits, and regeneration requests as lightweight evals
  • Connecting marketing performance back to point-of-sale data for attribution
  • What's next: deeper attribution, omnichannel expansion, and digital out-of-home displays

Resources & Links

Chapters

00:00 Introduction to Mowie AI 00:06 Meet the Founders: Chris and Jessica 00:45 Understanding the Target Customers 01:35 Challenges Faced by SMBs in Marketing 04:20 The Evolution of Mowie AI 05:40 How Mowie AI Works for Businesses 08:16 Onboarding and Data Collection 14:56 Content Strategy and Calendar Creation 22:29 Technical Challenges and Solutions 29:41 Iterative Development and Feedback 37:23 Automated Content Calendar Approval 39:19 Content Calendar Creation Process 40:14 Marketing Pillars and Campaigns 42:11 Transparency and Traceability in Recommendations 45:23 Generating Weekly and Quarterly Calendars 48:24 Customizing Campaigns for Specific Events 54:15 Evaluating Campaign Performance 58:48 Customer Feedback and Document Hierarchy

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