Episode Description
400 restaurants, two countries, four brands and leadership still finding out what's happening from an email chain that's already a day old.
In Season 2 Episode 11, Ishika breaks down into restaurant management app UI UX design at scale, basically what happens when the spreadsheets and habits that worked fine for 10 locations quietly stop working at 400, and nobody notices till it's already a mess. She talks through building one platform that actually works for shift staff, area managers, and leadership without dumping the same screen on all of them, plus how you handle brands that don't run the same way without building four separate apps. Turns out the fix isn't a fancier interface. It's asking a much simpler question first: who needs to see what, and when.
Want to see how this was actually built? Check out the case study.
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