Matt Little, Founder and Managing Director of Festoon House, built his business after repeatedly seeing the same problem: outdoor lighting that simply wasn’t designed to survive Australia’s harsh conditions.In this interview, Matt shares how customer complaints helped reveal an opportunity, why product quality became the foundation of Festoon House, and what he learned about warranties, delegation, growth, and listening to the people actually using the product.He also discusses how AI is changing the way customers discover products, why he walked away from a potential acquisition, and the business lesson he wishes he had understood much earlier.It’s a practical conversation about solving real problems, building trust, and creating a company around standards you’re unwilling to compromise.Read Matt Little’s full Inspirery interview here:Matt Little – Inspirery Interview