This podcast explores GenAI in technical documentation scenarios, highlighting the AI features and capabilities provided in <a href='https://document360.com'>Document360</a>. I talk with <a href='https://www.linkedin.com/in/saravanamv'>Saravana Kumar</a>, CEO of Kovai.co, which makes <a href='https://document360.com'>Document360</a>, about how AI is changing search functionality and reducing support costs in knowledge bases. We discuss practical applications of AI for technical writers, including automated tagging, SEO optimization, glossary creation, and more. Saravana shares about AI agent workflows, conversational search experiences, automating screenshot captures, and much more.