Navigated to The pebble that builds trust: Ripple-Effect Leadership with Chris Rollins

The pebble that builds trust: Ripple-Effect Leadership with Chris Rollins

January 19
34 mins

Episode Description

When do we feel workplace belonging? When a leader chooses a tiny, intentional moment—offering presence, saying your name with care, cleaning up a misstep—and lets trust ripple through a team. In this episode, host Christopher Bylone sits down with Chris Rollins, creator of Ripple Effect Leadership, to explore how small acts of authentic leadership build an inclusive culture where no one must self-edit. Chris brings the 'pebble' metaphor to life, showing how micro-actions transfer energy and strengthen psychological safety. You’ll hear lived stories that humanize strategic inclusion and show how leaders can start building belonging across onsite, hybrid, and remote teams.

This conversation gives listeners practical language for belonging—usable phrases and rituals that frame belonging as the outcome of IDEA work (inclusion, diversity, equity, accessibility). Chris’s human-centered innovation centers everyday behaviors: vulnerability, kindness, curiosity, and empathy. Expect storytelling that equips managers and HR/DEI practitioners to create belonging in the first five minutes, not the next five years—so more people can confidently say, “I know I belong when…” and carry those ripples into their next interaction.

Must-hear insights & key moments:

  • The “pebble” metaphor: why leadership is a transfer of energy and how micro-moments create lasting ripples of trust across teams.
  • A father’s response—“I’m so proud of you. That’s awesome.”—as a masterclass in title-free leadership and psychological safety.
  • “Invisible friction”: what happens when we don’t fully see or hear each other—and a simple ritual to clean up the mess.
  • Belonging vs inclusion: how showing up in the first five minutes sets the tone for inclusive culture and workplace belonging.
  • Moving to Tampa, challenging assumptions, and building community as a backbone for strategic inclusion.
  • A live workshop moment: one leader’s vulnerable admission that unlocked safety and scaled trust across an entire room.
  • The qualities behind ripple-effect leadership—vulnerability, kindness, curiosity, empathy—applied to everyday interactions.

Chris’ standout quotes:

  • “The real power of leadership is not in a title—it’s in how we show up for people in the small, seemingly insignificant moments.”
  • “One small moment can have a huge impact. I call them ripple-effect moments.”
  • “We have to be willing to come back and clean up our mess.”
  • “I know I belong when I don’t have to edit myself in conversations.”
  • “When we’re not fully seeing and hearing each other, we create invisible friction.”
  • “If we all emit positive ripples, we can scale belonging in this era of distrust and disconnection.”

Why this episode matters:
Organizations are searching for how to create a sense of belonging, not just definitions. This conversation reframes belonging as the outcome of IDEA work (inclusion, diversity, equity, accessibility), powered by authentic leadership. You’ll leave with practical language for building belonging, a clearer view of belonging vs inclusion, and steps to strengthen the people experience. It’s a playbook for creating belonging without buzzwords, grounded in stories that HR leaders and managers can immediately apply.

Who should listen:
Leaders, managers, and HR/DEI practitioners seeking human-centered innovation to build trust quickly. If you’ve been searching for synonyms of belonging, another word for belong, or connecting Maslow’s love and belonging needs to team performance, this episode gives you usable language and micro-actions to start building belonging today—so more people can say, ‘I know I belong when…’ in your workplace.

An Innovation Unbiased Production

https://www.iknowibelongwhen.com/about-the-show

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