Hustled Up

·S5 E138

138. The Emotional Labor of Leadership: Let's Go Deep 😅

March 3
44 mins

Episode Description

💗 Welcome back to the Hustled Up podcast! 💗


No one tells you this part of leadership, bestie:

You don’t just manage schedules … you manage emotions.


In today’s episode, we’re talking about the emotional labor of leadership — the part of running a business that’s completely invisible but so heavy. One tech is crying about home life, a client is complaining about something missed, another team member is overwhelmed … and you’re supposed to stay calm, stay kind, stay professional, and still make the best decisions for everyone.


We break down what it’s really like leading a small business with 12 technicians [soon to be 13!], office staff, and almost 200 clients — and why it can feel like being a therapist, coach, crisis manager, and culture protector … all while you’re also trying to keep yourself from emotionally spiraling. 🫠


We’re also getting solution-based (because that’s what we do), including:

  • boundaries we wish we had sooner

  • why trying to be “friends” with employees can bite you

  • how systems take emotion out of hard conversations

  • how to give feedback without crushing someone’s spirit

  • and how to stop absorbing what isn’t yours


This one is vulnerable, real, and honestly … overdue. If you’re leading people and feeling the weight of it, we see you. And you’re not crazy for feeling it.


So pop in your earbuds, grab yourself a drink, and get ready to go deep.



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