·S1 E31

31- Humans Strike Back

February 10

25 mins

Episode Description

Living Well with Technology. In Episode 31 of the Human Pulse Podcast, hosts Anne Trager and Fabrice Neuman discuss the growing frustration with AI-driven customer service and the increasing value (understand paying for) placed on human interaction. They explore the concept of the empathy economy, where human connection is seen as a luxury, and the implications of AI fatigue on consumer behavior. The conversation highlights the need for a balance between human and machine interactions, emphasizing that while technology can enhance efficiency, it should not replace the essential human touch. The episode concludes with a reflection on the future of human and AI collaboration in various sectors.

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Chapters

00:00 The Importance of Human Connection

00:32 The Cost of Human Interaction

04:35 AI Fatigue and Consumer Frustration

08:15 The Rise of AI and Human Interaction

14:06 The Empathy Economy and Human Value

20:46 Finding Balance: Humans and Machines

23:58 Conclusion: A Hybrid Future

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Recording Date: Feb. 8th, 2026

Hosts: Anne Trager – Human Potential & Executive Performance Coach & Fabrice Neuman – Tech Consultant for Small Businesses