There is a growing problem of violence against caregivers in home-based care. In a recent survey, over 20% of caregivers reported violence at the hands of clients in the previous year, over 30% during their careers. Violence causes acute and long-term physical and emotional injury, leading to burnout, turn over and poor patient care. Home-based care leaders need to understand the risk to individuals and the agency and options to improve safety.

Learning Objectives

• Define an organizational-level safety plan
• Recognize regulatory expectations for reducing the risk of violence
• Identify three to five interventions that leaders can implement to reduce risk of violence

Timestamps

• (00:00:00) Welcome
• (00:02:03) Introduction to guests
• (00:02:53) Employee training programs
• (00:06:23) Creating a comprehensive safety program
• (00:11:30) The importance of listening
• (00:19:12) The positive impact of addressing workplace violence
• (00:22:21) Final thoughts

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