Episode Description
#51 Jenny Johnson was an ICU nurse when a traumatic health crisis in her family changed the course of her career. After discovering private in-home nursing care, she decided to launch her own home care company, Heart of Gold Nursing. Jenny shares the leadership lessons she learned transitioning from hospital culture to running a home care business—building strong communication systems, prioritizing high-need clients, empowering her office team to make decisions, and creating growth opportunities for caregivers. She also explains how adding care management became a game-changing service line, helping her team address both the task-based needs of clients and the bigger clinical picture families struggle to navigate. She’s just a few years into her journey and she’s building an inspiring nurse-led model of care with a story and success everyone can learn something from.
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