This podcast episode is a departure from my usual post on grief recovery so this will be a public service post. 

I wasn't planning to write about my housing loan experience right after the enhanced community quarantine (ECQ) last year, but I continue to receive queries until today. Because of my Facebook post on accrued interest payments in October 2020, four other clients with a similar experience from the same commercial bank asked me about the process for its reversal, so let me share my experience. (I published the printed version of this podcast at the Sunday Business & IT, Manila Times, August 1, 2021.)