View Transcript
Episode Description
As an ecommerce brand owner, you’ll have to make important decisions every day.
And you can make better-informed decisions if you create a habit of collecting customer feedback regularly.
To help you get started, we’ve covered everything you need to know about gathering customer feedback:
- 5 types of feedback,
- 5 ways to collect it,
- and 5 ideas for implementing it in your strategy.
Tune in!
Resources we've mentioned in this episode:
- 10 Examples of customer satisfaction questions for your next survey
- Cart abandonment survey template (to display on your website)
- Cart abandonment survey template (to send via email)
- Guide to measuring your Net Promoter Score
- 38 Survey questions for ecommerce brands
Create beautiful email signup forms, coupon boxes, and pop-up surveys for your store with Getsitecontrol.
