From knocking on doors in the rain to leading one of Glasgow’s most energetic sales operations, Garry Beattie has lived the full contact-centre journey.

In this episode, Garry shares:

• His early lessons in face-to-face sales and how they shaped his leadership style

• The role of support, recognition, and development in building strong teams

• Why outbound sales is still thriving when done with honesty and heart

• The “SAS mentality” that drives his team’s culture and performance

• How Betr develops leaders from within and celebrates success the right way

A must-listen for anyone in outbound sales or people leadership.

👏 Brought to you by Betr Outsourcing — champions of proactive, high-performing contact-centre teams.