Kyle Johnson is the co-founder and CMO of Redline Connect. With over 15 years embedded exclusively in the automotive parts industry, Kyle has built and acquired multiple service businesses spanning parts delivery, outside marketing, and in-store staffing solutions, all purpose-built for the OE parts world. He and his team are now behind the industry's first AI platform designed specifically for parts departments.

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What we discuss in this episode:

The parts department has been the most overlooked profit center in the dealership. Understaffed, overwhelmed, and hemorrhaging revenue on every unanswered call and every customer put on hold, and nobody built a solution for it. Until Kyle Johnson did.

In this episode, Kyle breaks down what's actually happening inside parts departments across the country, why 60% of customers cite being put on hold as their #1 complaint, and how the industry's first AI platform built specifically for parts is quietly giving early adopters an edge their competitors don't even know exists yet.

If you run fixed ops, manage a parts department, or own a dealership, what Kyle shares here will make you rethink how much revenue has been walking out the door — and what it looks like when you finally stop it.

Listen to the episode featuring Kyle Johnson for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Kyle Johnson

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