Simon Calver is best known for his time as CEO of LoveFilm. He was then CEO of Mothercare plc. Tune in to this episode to hear about: The three choices that most shaped LoveFilm’s growth journey (01:23) How LoveFilm's board dealt with a hostile merger (05:53) Why Chairs should never be an investor directors (09:16) The most empowering thing a board can say to a CEO (11:16) How Simon knows if a business is customer-centric (13:25) Why appointing a customer NED is the worst thing you can do for your customers (15:45) The problem Mothercare was facing when Simon joined as CEO (17:51) Why boards should stress-test assumptions (23:24) The cautionary tale of the CEO couldn’t speak to his Chair (25:30) What the first item on every board agenda should be (27:26) How to fix a broken founder-board relationship (28:42) ⚡The Lightning Round ⚡ (36:42)

Host: Oliver Cummings

Producer: Will Felton

Editor: Penelope Coumau

Music: Kate Mac

Audio: Nick Kold

Email: podcast@nurole.com

Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom