Voice Is the New SMS for Shopify (Here's Where It's Already Working)

May 26
21 mins

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Episode Description

AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven't noticed yet.

In this solo episode, Steve Hutt breaks down:

  • Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off)
  • How one Shopify brand cut $18K/month in support costs while CSAT jumped 22%
  • The storefront voice concierge small brands can use to sound like the founder at scale

Whether you're doing $100K years or $10M+ on Shopify Plus, this episode gives you a 90-day test plan to pick your lane before voice becomes table stakes by 2028.

📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-463/


Connect with us:

🐦 Twitter: https://twitter.com/stevenhutt
💼 LinkedIn: https://www.linkedin.com/in/shutt/
📘 Facebook: https://www.facebook.com/thrivingwithshopify 

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