Nora Hermann, COO of MOTO Pizza, joins Digital Hospitality to break down how the fast-growing brand is scaling with discipline. With seven locations and more on the way, MOTO relies on rightwork to forecast demand, optimize labor, and build smarter schedules before the week begins. Nora shares how planning for busy protects margin, strengthens culture, and reduces burnout, proving that sustainable growth starts with organized operations and strong technology partnerships.

• Labor Is Won Before the Week Starts – MOTO uses rightwork to forecast demand and set labor targets before schedules go live. Instead of reacting mid shift, managers see overstaffing or gaps in advance. Margin protection starts in planning, not in panic.
• Partnership Makes the Platform Work – Rightwork’s impact is not just AI. It is access. MOTO’s GMs can message the founder directly, suggest features, and see fast updates. Technology scales best when operators feel heard.
• Plan for Busy, Then Grow – MOTO prepares for volume before it hits. From Super Bowl projections to stadium surges, growth is intentional. Organized chaos only works when systems are strong.

Episode Links

Nora Hermann LinkedIn: https://www.linkedin.com/in/nora-hermann-0074699b/

MOTO Pizza Online: https://motopizza.com/

MOTO Pizza LinkedIn: https://www.linkedin.com/company/xoxomoto/

MOTO Pizza on Instagram: https://www.instagram.com/motopizzashop

MOTO Pizza on TikTok: https://www.tiktok.com/@MOTOPIZZA

MOTO Pizza on Facebook: https://www.facebook.com/motoseattle/

rightwork: https://right.work/

rightwork LinkedIn: https://www.linkedin.com/company/rightwork-inc/

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