Episode Description
Ben Morgan, Tyler Morgan, and Mallory Morgan of 1925 PubHouse in Anderson, Indiana join Digital Hospitality to share how a family restaurant is evolving in public. From losing a job during COVID to embracing smartphone storytelling, they discuss blending old-school marketing with modern tech. This episode explores leadership on camera, leveraging Toast and integrated tools, and why embracing the cringe might be the most powerful growth strategy in 2026.
- Embrace the Cringe to Unlock Growth – Mallory Morgan didn’t wait for perfect lighting or polished campaigns. Putting real servers, real shifts, and real leadership on camera immediately increased engagement. When operators stop hiding behind food photos and start showing people, connection grows faster than reach.
- Lead From the Front – If you want your team on camera, you go first. Ben Morgan and Tyler Morgan understood that visibility starts at the top. When leadership is willing to be seen, the staff follows. Culture is not what you say in meetings. It is what you model in public.
- Old School + New School Wins – 1925 PubHouse still invests in mailers and sports radio. But pairing those community-rooted tactics with smartphone storytelling multiplies impact. The restaurants that grow today respect traditional marketing while building digital presence at the same time.
Episode Links
- Ben Morgan LinkedIn: https://www.linkedin.com/in/ben-morgan-84040711/
- Tyler Morgan LinkedIn: https://www.linkedin.com/in/tyler-morgan-786b7a130/
- 1925 PubHouse Online: https://www.1925pubhouse.com/
- 1925 PubHouse Instagram: https://www.instagram.com/1925_pubhouse_courtyard
- 1925 PubHouse Tik Tok: https://www.tiktok.com/@1925pubhouse7
- Mallory Morgan Tik Tok: https://www.tiktok.com/@hearmalout
Where to find Cali BBQ Media