It took a Q+A session of its own within a financial earnings call - as opposed to talking directly to its users - but Sony has finally responded to the backlash whipped up by its announcement of the cancellation of physical media. What do we make of the response? And if it's just a small minority of PlayStation users upset by the news, is it right that Sony ignores the very negative feedback? Beyond that, we talk next-gen "secret source", whether it's possible for PC users to get a curated out-of-the-box "good settings experience" and where does Project Helix back-compat stand compared to PlayStation 6?

00:00 Introduction

00:44 Supporter Q1: Does Sony’s response to disc discontinuation critics miss the mark?

19:46 Supporter Q2: Do disc enthusiasts represent a minority Sony can ignore?

33:27 Supporter Q3: What ‘secret sauce’ will sell PS6 and Xbox Helix?

42:52 Supporter Q4: Is it too much of a hassle to get good PC performance?

49:34 Supporter Q5: Will Helix be disadvantaged relative to PS6 when playing last gen software?

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