View Transcript
Episode Description
Are businesses falling behind in the AI revolution?
While AI is transforming everything from workflows to decision-making, many companies are facing a surprising reality: they’re becoming less prepared for AI, not more. In this episode, we sit down with Brian Solis, a globally recognized futurist and thought leader, to explore how disruptive technology is reshaping business, society, and the future of work.
As Head of Global Innovation at ServiceNow, Brian shares expert insights on business innovation, AI adoption, and what it truly takes to succeed in this rapidly evolving landscape. We also talk about the growing gap between AI-native companies and traditional enterprises, the rise of the agentic enterprise, and why true AI-driven reinvention requires far more than simple automation.
Like and follow for weekly episodes.
In this episode:
00:00 Intro
00:55 Are businesses falling behind in AI?
01:30 What “AI disruption” really means for business
03:30 The hidden dangers of AI: Bias, sycophancy & atrophy
05:20 Why most companies are underusing AI (capability overhang)
07:00 The AI index explained: Why readiness is declining
08:30 AI maturity scores are dropping and here’s why
10:50 Will AI-native startups disrupt enterprise giants?
13:00 How AI is reshaping jobs, roles, and workflows
15:30 The biggest myth: “AI transformation is easy”
16:30 What is the agentic enterprise? (future of AI work)
18:30 Automation vs innovation: Where AI creates real value
20:30 Why AI needs vision, not just it execution
22:30 IKEA’s $1B AI Pivot: A real business case study
25:00 AI business reinvention vs digital transformation
27:00 AI agents explained: How they actually work in business
30:00 Who manages AI? The Rise of HR and IT collaboration
33:30 The Chief Workflow Officer: A new c-suite role?
37:30 Innovation culture vs reality: Why most companies fail
45:00 Can you succeed in AI without an innovation culture?
53:00 Biggest AI myth debunked and final takeaways
Connect with Brian:
LinkedIn: https://www.linkedin.com/in/briansolis/
Instagram: https://www.instagram.com/briansolis/
Our links:
Visit our website: https://www.infotech.com/?utm_source=youtube&utm_medium=social&utm_campaign=podcast
Follow us on YouTube: https://www.youtube.com/@InfoTechRG