Hanna Karppi leads Nexer Digital's accessibility business in Sweden, helping expand the company's accessibility practice while advocating for digital inclusion across clients and industries. Originally from Finland, she studied political history, political science, and communications before building a career in change management and digital workplaces that eventually led her into accessibility. Hanna discusses why human-centered thinking is essential to technology, how internal advocates often drive organizational change, and why she is optimistic about AI, workplace inclusion, and the continued growth of accessibility across Europe.