Episode Description
Join host Vinny Tafuro for a compelling conversation with Dr. Pamela Shockley-Zalabak, former Chancellor of the University of Colorado Colorado Springs and leading researcher on organizational trust. Their discussion explores the 50-year decline in social trust, reveals how the 2016 election exposed a crisis in social capital, and examines why orthodox economics has ignored trust despite its role as the market's true "invisible hand." Dr. Shockley-Zalabak shares insights from her decades of research across 400+ organizations and 20 countries, introducing her five-driver trust model and discussing her forthcoming book on navigating our current trust crisis.