Living in a high-density society like Singapore makes friction with neighbours almost unavoidable. But with more than 90,000 noise complaints reported in the past three years, it raises the question: Are we becoming bad neighbours or are we less tolerant now? What can we do when misunderstandings and inconveniences turn into disputes that require mediation or legal action? Steven Chia and Tiffany Ang sit down with mediator and senior lecturer at the Singapore University of Social Sciences Melvin Loh and research fellow at the Institute of Policy Studies Nicholas Thomas. 

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