What happens when critical knowledge lives with only a handful of people?

In this Decode Digital Works Executive Conversation, Kelly Nunez discusses The High Cost of Knowledge and the risks organizations create when institutional knowledge becomes concentrated, difficult to transfer, or dependent on individual employees.

We explore why this is more than a documentation problem, how leaders can recognize the risk, and what organizations can do before critical knowledge walks out the door.

Read the article: The High Cost of Knowledge

#KnowledgeManagement #ExecutiveLeadership #TechnologyLeadership #BusinessContinuity #DecodeDigitalWorks