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Episode Description
Derrick Hall has spent 35 years in baseball, more than two decades of it running the Arizona Diamondbacks. He’s managed to produce incredible results in one of the most competitive industries on earth — and the most important ones aren’t on the field:
Multiple Top Workplaces awards under his tenure
→ $100 million in community giving since 1998
→ Roughly 70% of the front office staying 10 to 15 years
→ United Nations “Most Positive Team In The World” award
→ A 2023 National League Pennant
So when he says something that breaks what some would view as a basic rule of business, it's worth slowing down to take a listen.
🕐 TIMESTAMPS:
00:00 Welcome to Chase Field
02:00 $100M in community giving since 1998
05:30 BUILD: the 5-letter values acronym
10:30 The First Impression Specialist and the hallway walls
12:45 70% retention: the path from intern to VP
14:30 His father's advice at 24 and the Vero Beach years
21:30 The 2020 furlough decision he openly regrets
24:15 Why the customer doesn't come first
25:30 The Leadership Academy + Nectar
29:15 Going public about his cancer
34:15 What he expects from his head of People
37:00 Culture Crush: His father and Peter O'Malley
38:30 The 2023 NLCS trophy moment
42:45 The President's Council
📈 Find out how top leaders create high-performance company culture: http://culturecreators.show
🚨 Take a virtual demo of Nectar, and see how we can help you bring out your team's best work by bringing out the best in your people: https://bit.ly/4nTYLSu