Converge Coffee

Sean Sullivan
convergecoffee.co
Weekly podcast.
Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts. We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
149 episodes  •  0 archived  •  
S6 E149
How Companies Are On the Clock and Need to Find the Perfect Time
S6 E149·
Dec 1, 2023
Dec 1, 2023
12 mins
S6 E144
How Using Revenue Operations Strategies Improves Customer Experience
S6 E144·
Sep 29, 2023
Sep 29, 2023
35 mins