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Managing Conflict as Team Leader: Practical Case Studies and Conflict Resolution Tools
Episode Description
In this episode, Simon Goode explores common challenges faced by team leaders in managing workplace conflict through three detailed case studies. He analyzes each situation using practical conflict resolution tools, including the five types of conflict and various conflict modes such as collaboration, compromise, and assertiveness. Listeners are offered actionable strategies for navigating value clashes, mediating team disputes, and handling resistance from senior team members.
TIMESTAMPS:
00:00 Introduction to Conflict Skills Podcast
06:34 Adapting management styles
08:59 Discussing team process adjustments
12:19 Handling staff resistance professionally
14:48 Struggles with team collaboration
18:03 Conflicts between Jordan and Sam
21:34 Handling Work Conflicts Thoughtfully
24:39 Using the GROW coaching model
28:00 Choosing compromise as a conflict solution
30:51 Workplace conflict and presenteeism
34:48 Handling team communication issues
38:01 Discussing conflict resolution styles
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website: simongoode.com
email: podcast@simongoode.com