Ronald Hoek, Senior Cross Regional Engagement Manager for Hosting services and Germantas Gaurilčikas, Regional Lead in CEE are exploring the customer retention topic. Listen up to find out, how Companial can help in difficult situations and why `now` is the right time to react?

Main topics:

• What are some key indicators that a business might be losing customers to their competitors?
• How can businesses differentiate themselves to retain their customers effectively?
• What are some potential pitfalls or mistakes that businesses should avoid when trying to retain customers?