Episode Description
He played 8,000 shows in Las Vegas. Won 27 Emmys. Built a kindness empire. And now he's in the burger business -- and he's only 6 months in.
In Episode 57 of Beyond the Plate with Carol, Carol Erickson sits down with Justin Spencer -- founder of Recycled Percussion, creator of the Emmy Award-winning Chaos & Kindness TV series, and co-owner of the fast-growing NH smash burger concept BAD BRGR. What starts as a conversation about burgers turns into one of the most raw, funny, and deeply honest episodes we have ever recorded.
What you'll hear in this episode:
-- How Justin went from a trailer park in Goffstown, NH to the Las Vegas Strip and why he says kindness became his "drug of choice"
-- Why he stayed completely incognito as a BAD BRGR owner for 6 months before he would put his name on it -- and what finally convinced him
-- What the BAD BRGR experience actually looks like: free candy for kids, free video games, live music stages, and every customer gets Justin's personal phone number
-- The brutal honest truth about restaurant margins -- "at the end of the month you go, wow, we made 400 bucks"
-- The gratitude alarm that fired live on camera mid-conversation -- and what Justin said he was most thankful for
-- Plus: 7 marathons on 7 continents in 7 days, hiding $10,000 somewhere in New Hampshire the day of this recording, and a bathroom mannequin story you will not forget
📍 BAD BRGR -- badbrgr.com
Manchester -- 1015 Elm Street
Manchester -- Mall of New Hampshire
Rochester -- 195 Wakefield Street, Lilac Plaza
Nashua -- Pheasant Lane Mall (opening June 2026)
Instagram: @bad_brgr | Facebook: BAD BRGR
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This episode is sponsored by Red Arrow Diner.
4 NH locations: Manchester, Concord, Londonderry, and Nashua -- open 24/7.
redarrowdiner.com | Instagram: @redarrow24diner | Facebook: Red Arrow Diner
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ABOUT BEYOND THE PLATE WITH CAROL
Carol Erickson, owner of Red Arrow Diner since 1987, sits down with the people behind New Hampshire's food and hospitality scene. It's not just about the food -- it's about the journeys, the community, and what drives people to go beyond.
Follow Beyond the Plate -- find us everywhere: linktr.ee/BeyondtheplateNH
Follow Carol: Instagram @carolsew24
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TIMESTAMPS
0:00 - Intro
0:58 - Who is Justin Spencer?
1:26 - Raised in a trailer park / broken home
2:31 - Recycled Percussion: the origin (1995)
2:52 - America's Got Talent & 10 years in Las Vegas
4:19 - "My drug of choice was kindness"
5:02 - Chaos & Kindness: 150+ episodes, never paid a dime
6:44 - Elliot Tatleman / Jordan's Furniture connection
7:34 - The $100K investment that changed everything
9:05 - At 49 -- what do I want to build next?
11:05 - Ian and the origin of BAD BRGR
12:22 - Walking through the BAD BRGR experience
13:13 - Free candy, video games, and the customer obsession 😄
13:44 - Every customer gets Justin's personal phone number
16:52 - The brutal truth about restaurant margins 😄
18:56 - Carol weave-in: 39 years at the Red Arrow
22:26 - The gratitude alarm goes off LIVE on camera
23:03 - "I'll take love 11 days out of 10 over money"
25:21 - 6 months as a silent investor
26:30 - "What account?" -- The incognito owner moment 😄
32:22 - Rochester out-earns both Manchester locations combined
35:29 - 7 marathons, 7 continents, 7 days
38:20 - Hiding $10,000 somewhere in NH today 😄
42:04 - Jimmy Love and Davin
44:54 - Moe the Mug goes to a wedding
49:48 - Meet Billy Bad Burger: Justin's alter ego
51:12 - ⚡ Lightning Round
55:06 - NH hospitality story: the $100 gift card
58:14 - Closing