In this episode, we are joined by Jens Harder, Senior Directior of Professional Services EMEA for Sitecore.

Over the course of our podcast seasons, we've discussed Services as a Product (SaaP(TM)) with a number of PS execs.

In this session, we delve into Jens' push for Annual Recurring Revenue (ARR) Services; ultimately creating greater predictability for both revenue and billable utilization - while also enhancing the on-going customer experience.

Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance