Beyond Chatbots — 6 AI Tools That Actually Help Service Businesses

April 7
5 mins

Episode Description

Andy Norman from Antek Automation explains why AI chatbots are just the starting point for UK service businesses. This episode covers six practical AI tools beyond ChatGPT — from voice AI that answers your phone at nine pm to image recognition that assesses job damage from photos. If you run a trades, property, or professional services business, these tips could save you hours of admin and help you stop missing enquiries after hours. Based on real costs and real use cases from UK small businesses.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: Beyond Chatbots: New AI Tools for UK Service Businesses.

  • Right, tip number one — get a voice AI on your phone line.
  • Number two, and this is a big one for tradespeople — use image AI for damage assessment before you drive out.
  • Tip three — automate your site documentation.
  • Now, number four — use visual inspection AI during site visits.
  • Five, and this is the one most people overlook — don't start with the fanciest tool.
  • And finally, number six — get the costs straight in your head.

Produced by Antek Automation — AI automation for UK small businesses.

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