Episode Description
An astronaut on a mission to the moon had to call IT support… for Microsoft Outlook.
In this episode, I share the story that made headlines and the bigger lesson behind it. While AI quietly powered one of the most advanced space missions in history, a simple email tool failed and needed human intervention.
It is a timely reminder that as we build AI into our workflows, we are also becoming more dependent on the platforms underneath them. And when those tools fail, everything can stop.
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