As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare. 

This episode is a conversation with our guest, Dr. Jessica Whitley, Chief Medical Officer for Acentra Health. She will share information about appeals and how you can protect your skilled nursing facility benefits.

For more information about Acentra Health BFCC-QIO, please visit https://www.acentraqio.com.

KEY TOPICS

00:24: Overview, introduction of Dr. Jessica Whitley

01:30: Who issues the Notice of Medicare Non-coverage?

06:28: What are skilled services?

10:19: Therapy participation

14:15: Medical record review

16:54: How you can help yourself in the skilled nursing facility

26:04: Final thoughts

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RESOURCES

BFCC-QIO Information for stakeholders: https://www.acentraqio.com/partners

BFCC-QIO Information for people who have Medicare: https://www.acentraqio.com/bene

BFCC-QIO Information for people filing an appeal: https://acentraqio.com/bene/appeal

Music: Motivational Upbeat Corporate by RinkevichMusic 

https://soundcloud.com/rinkevichmusic

https://protunes.net/

Video Link: https://bit.ly/3NNqGTs